Contact – PenPeg

We value your feedback, questions, and suggestions. Whether you need assistance, want to report an issue, or simply wish to share your thoughts about our writing tools and content, we are here to help.

Email Us Directly

You can reach our team directly at: support@penpeg.com

Response Time

We aim to respond to all inquiries within 24 hours. Please note that response times may vary during weekends and holidays. For urgent matters, please indicate the urgency in your subject line.

Before You Contact Us

To help us serve you better, please consider the following before reaching out:

General Questions: Check our existing articles and tool guides, as your question may already be answered.
Technical Issues: Include details about your browser, device, and what steps led to the problem.
Tool Feedback: Be as specific as possible about which tool or calculator you are referring to.
Business Inquiries: Include your company name and a brief description of the partnership opportunity.

What We Can Help With

Questions about our writing tools and calculators
Suggestions for new tools or features
Bug reports or technical issues
General feedback and ideas
Content corrections or suggestions
Partnership and collaboration opportunities

Frequently Asked Questions

How accurate are your calculation tools?

Our tools use widely accepted references and proven formulas drawn from pen, ink, and paper standards. Results are estimates based on the figures you enter; real-world performance varies with the specific pen, ink, and paper combination you use, so treat results as general educational guidance rather than a guarantee, and verify before you buy. Our content is general informational and educational content only.

Are your tools really free to use?

Yes, all PenPeg tools are completely free with no registration required. We are committed to keeping them accessible to every writer worldwide.

Can I suggest new tools or features?

Absolutely. We love hearing from our community of pen lovers and writers. Email us at support@penpeg.com with your idea and we will consider it for our development roadmap.